Cancellation Policy

You have the right to cancel your purchase contract within 14 days without giving any reason.

The period begins as soon as you – or a person designated by you (other than the delivery service) – have received the last item.

To exercise your right of withdrawal, send us a clear message by post, email or fax to:

finkid GmbH
Berliner Str. 46
10713 Berlin
📧 service@finkid.de
📞 +49 30 629 3774-0
📠 +49 30 629 3774-98

You can use our [sample cancellation form] for this purpose – but this is voluntary.
It is only important that you send the cancellation before the 14 days have expired.

---

Sample cancellation form

To:
finkid GmbH
Berliner Str. 46
10713 Berlin
Fax: +49 30 629 3774-98
Email: service@finkid.de

I / we hereby revoke the contract for the purchase of the following goods () / the provision of the following service ():
– Ordered on () / received on ()
– Name of the consumer(s)
- Address
– Signature (only for notification on paper)
- Date
(*) Please delete as appropriate

---

refund

If you cancel the contract, we will refund all payments, including shipping costs, within 14 days of receiving your cancellation notice.
You'll receive your money back using the same payment method you used for the purchase. There will be no additional costs.

Note: We may refuse to refund until we have received the goods back or you have provided proof of shipment, whichever occurs first.

---

Return of goods

Please return the goods within 14 days of your cancellation to:

Meyer & Meyer Logistics Center Peine
GmbH & Co.KG
Lehmkuhlenweg 86
31224 Peine

The deadline is met if you send the goods before the expiry of the 14 days.

Within Germany, finkid covers the return costs.
For returns from abroad, the buyer bears the costs himself.

---

Loss of value

You only have to pay for any loss of value if you have handled the goods in a way other than what was necessary to check their quality, properties and function.